New Backup Manager: restore your data yourself
August 21, 2026
Starting today, you will find the new Backup Manager in your client area. It lets you restore an earlier state of your website yourself, without going through support and without any waiting. More details: https://www.firestorm.ch/news/neuer-backup-manager-daten-selbst-zurueckholen/
All requests in one place: your new ticket portal
August 19, 2026
Whether by chat, email, phone, or ticket form: until now, your requests to our support team were spread across different channels, which made it harder to keep track. That changes now. All requests come together centrally on our end, get… More details: https://www.firestorm.ch/news/neues-ticketportal-kundencenter/
New: The Mail Helper Finds Your E-mail Settings
August 19, 2026
Which incoming server, which port, which encryption? These questions come up every time you set up an e-mail account. From now on, the new Mail Helper answers them for you: enter your e-mail address and you instantly get the correct IMAP,… More details: https://www.firestorm.ch/news/e-mail-assistent/
Dramatically Faster DNS Response Times
August 18, 2026
When you open a website, your device first asks our nameservers where to connect. Until now, our servers looked that answer up in a database, repeatedly, for every single query. That lookup is gone: our nameservers now answer straight from… More details: https://www.firestorm.ch/news/massiv-schnellere-antwortzeiten-fuer-alle-domains/
New: Change Log for Your DNS Records
August 17, 2026
Who changed this DNS record, and when? As soon as several people, automations or our support team work on the same domain, there was previously no way to find out afterwards. From now on, your customer center keeps a complete change log… More details: https://www.firestorm.ch/news/dns-aenderungslog/
Ruby 4 is now available on our hosting platform, offering numerous performance, security and compatibility improvements.[/inwave_info_item]
Plesk Reseller Migration
June 29, 2026
Reseller accounts can now be migrated directly from external Plesk servers to our Plesk infrastructure.
MySQL 11.8 on All Linux Servers
June 29, 2026
All Linux servers have been successfully updated to MySQL Server 11.8 and now benefit from the latest improvements and security updates.
Server Housing Panel Updated
June 22, 2026
Direct console access, live power statistics, power management, power on/off switch.
Nextcloud Storage Updated
June 18, 2026
Our Nextcloud-based cloud storage has been updated to further improve security, stability and performance.
New DNS Plugin for Plesk Available
June 18, 2026
Resellers can now use a DNS plugin for Plesk to manage DNS records directly.
DNS Management Directly in Plesk
February 16, 2026
Resellers now have a DNS plugin for Plesk for direct management.
Root Server File Restore
February 16, 2026
File restore is now possible directly on the root server.
DNS API
January 27, 2026
The FireStorm DNS API has been extended:
- API key authentication: The API can now be used with a personal API key instead of username/password. The key is visible in the customer area under “My Data” once API access is activated.
- Manage individual DNS records: New endpoints let you add, change and delete individual DNS records without having to submit the entire zone.
Full documentation is available in the Knowledge Base article “DNS API”.
Order Interface Revised
January 26, 2026
We have revised the order interface, and AI now suggests domain names.