Support Wissensdatenbank

To change your existing website from the old webhoster to our webhosting package, proceed as follows:

1. Order a webhosting package and a domain name via our website (https://www.firestorm.ch/webhosting).
2. Log in to the web administration at https://admin.firestorm.ch .
3. Open the Hosting Administration
4. If you have an existing website, start now with the import of the web files according to the following instructions: https://www.firestorm.ch/kb/website-transferieren-vom-alten-anbieter
5. If you have an existing email address, start now with the import of the emails according to the following instructions: https://www.firestorm.ch/kb/email-transferieren-vom-alten-anbieter/
6. You can also install a new WordPress / Joomla / Typo3 application and many other programs via the hosting management.
7. To transfer the domain to us, send us the transfer code / EPP code / Auth code of your domain.
8. Don’t forget to cancel your products with your old supplier as soon as everything has been transferred to us!

If you want to add another domain, proceed as follows:

1. Order via our website (https://www.firestorm.ch/domain) your desired domain
2. During the ordering process you can select your existing storage space and link the domain to it.
3. Enter your transfer code (EPP code / Auth code) from your previous provider in the order form when ordering.
4. The domain is now and connected to your hosting package.