Support Wissensdatenbank

HOW AND WHERE CAN I CANCEL MY DOMAIN?

The following requirements must be met in order to be able to cancel online:
1. the invoice for this product must be paid, no open collection
2. outside the 30-day notice period
3. cancel at least 30 days before subscription renewal

Domains
You can cancel the domain via the admin interface. Log in to our admin interface and then click on Domains => Tools => Cancel Domain. Now follow the wizard. The account holder will then receive an email with a link to confirm the cancellation. As soon as the cancellation is accepted, you will receive a cancellation confirmation by email.

Note: If you cancel the domain, there is a risk that the domain will be registered by someone else.