Support Wissensdatenbank

To transfer emails from another provider to us, proceed as follows:

1. Log in to the web administration
2. Log in to Plesk
3. Select the ‘Mail Import’ tile.
   
4. Now fill out the form. First the login data from the old provider. Then you can insert the new login data.
5. Then click on ‘Show advanced options’ and fill in the following fields:6. Click on ‘OK’ and wait until the emails have been transferred. Note that depending on the number of emails it may take 1h or longer. If the connection is broken, you can simply repeat the steps and the wizard will only transfer the emails that have not yet been copied.